SERVICE & REPAIR

REQUEST SERVICE

Tell us about the equipment and the problem. Add photos or video if you have them—they can help us understand what’s going on.

EQUIPMENT & ISSUE

Tell us which machine needs attention and what it’s doing.

Add another machine only when you need service for more than one piece of equipment.

Equipment 1

BRAND / MANUFACTURER Required

ModelSerial numberWHAT’S HAPPENING?Describe the problem, error message, unusual sound, or what the equipment is doing.

PHOTOS & VIDEO

Photos of the equipment, serial plate, error message, or damaged area can help us understand the issue. You can also attach a short video if it can be recorded safely.

Photos and videos accepted. Images up to 15 MB, videos up to 100 MB, and 30 files / 150 MB total.

Equipment 1 mediaMachine photos or videoWhole machine, console, or the affected areaJPGJPEGWEBPHEICHEIFMP4MOV15 MB images / 100 MB video · up to 30 files · 150 MB totalSerial plate photoA close-up of the model and serial labelJPGJPEGWEBPHEICHEIF15 MB images / 100 MB video · up to 30 files · 150 MB total

Additional photos or videoError messages, damage, or other helpful detailsJPGJPEGWEBPHEICHEIFMP4MOV15 MB images / 100 MB video · up to 30 files · 150 MB totalService-history attachment

LOCATION & CONTACT

Tell us where the equipment is located and how to reach you.

Your nameEmailPhoneService locationUrgencyAccess / site notesService history